Ae Of Miami

Please do not do business with this company, i recently purchased a Rolls Royce from them and i cannot express how disappointed i am with the entire experience. From start to finish , it has been an absolute nightmare. They promised me a top notch vehicle but what i recd from them was far from it. A car with 1700 miles had the wheels replaced with the tires which were very worn out. The so called inspection they claimed was never performed, There were issues with the Starlight roof which they promised to replaced it but was never done, . The car came with missing accessories. I was forced to send the car back to them to get these issues fixed. They kept the car for 45 days and put 500 miles on it and installed cheap tires the brand that is unheard off. On top of this their GM Mr. Stephan Waisman has the audacity of cursing me out on the phone. I deeply regret choosing Elite motor cars of Miami for my car purchase. I strongly advise anyone considering buying a vehicle from them to think twice. Kindly find a dealership that values honesty, transparency and customer service. My experience with Elite motor cars of Miami was a Nightmare, and i would not wish it up on anyone else.

Do not do business with this company. They were very unprofessional and once you sign the contract and give them your money… they treat you like you don’t exist. Frank was nice but everyone else was unprofessional. They also kept the car blocked in the back and the transporter had to wait 2 hours for them to move other cars out the way. That was the 2nd attempt because the day before that they forgot to pull the car out for it to be transported to me. Customer service and attention to details needs big improvement with this company.

I purchased a 2020 Ford Transit Connect from AE of Miami. The ad stated runs and drives. I put down a $1000.00 deposit and wired the balance to the dealership. When the transporter arrived to pick up the vehicle it would not start. After a week of working to get it started, it would not start. They offered and gave me a refund of all my money, but would not return the fee I paid to my bank(of 100.00) for the wire fee. I sent them a request for the 100.00 on Zelle that they have ignored. It should not cost me hard earned money to find out the vehicle they sold as runs and drives would not start. BEWARE!